18+ Only  |  Gamble Responsibly  |  Follow Applicable Local Laws and Platform Terms

luky91 Privacy Policy

Your privacy matters to luky91. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have over your information. Please read it carefully before using the luky91 platform.

Privacy at a Glance

These cards summarise the key data protection commitments luky91 makes to every player. The full legal text follows below.

SSL Encrypted Transmission

All data exchanged between your device and luky91 is protected by SSL/TLS encryption. Your account credentials, payment details, and personal information travel securely over the network at all times.

No Sale of Personal Data

luky91 does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used solely to operate the luky91 platform and comply with legal obligations.

KYC Data Handled Securely

Identity documents submitted for KYC verification at luky91 – including CNICs and utility bills – are stored in encrypted form and accessed only by authorised compliance personnel. They are never used for any purpose beyond identity verification and regulatory compliance.

Minimal Data Collection

luky91 collects only the personal data necessary to operate the platform, process payments, fulfil legal obligations, and provide support. We do not collect data we don't need.

Your Rights Over Your Data

You have the right to access, correct, and request deletion of your personal data held by luky91, subject to legal retention requirements. Submit requests to [email protected].

Marketing Opt-Out

You can unsubscribe from luky91 marketing emails at any time using the unsubscribe link in any promotional email, or by contacting support. Transactional and security-related messages cannot be opted out of while your account is active.

Effective Date: 1 January 2026  |  Operator: luky91  |  Website: https://luky91.net  |  Contact: [email protected]
Table of Contents
  1. Introduction
  2. Data Controller
  3. Information We Collect
  4. How We Collect Information
  5. How We Use Your Information
  6. Legal Bases for Processing
  7. Sharing Your Information
  8. International Data Transfers
  9. Data Retention
  10. Cookies and Tracking Technologies
  11. Security of Your Data
  12. Your Rights
  13. Children's Privacy
  14. Responsible Gaming and Data
  15. Changes to This Policy
  16. Contact Us

1. Introduction

1.1 luky91 ("luky91," "we," "us," "our") operates the online casino and sports betting platform accessible at https://luky91.net. This Privacy Policy describes how luky91 collects, uses, stores, shares, and protects personal information relating to users ("you," "your") of the platform.

1.2 By registering an account with luky91 or by continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with this policy, please do not use luky91.

1.3 This Privacy Policy forms part of, and should be read together with, the luky91 Terms & Conditions.

2. Data Controller

2.1 luky91 is the data controller responsible for the personal data collected through https://luky91.net. For questions about this Privacy Policy or your personal data, contact us at: [email protected].

3. Information We Collect

luky91 may collect the following categories of personal data:

3.1 Registration Data

  • Full legal name
  • Date of birth (to verify the 18+ age requirement)
  • Email address
  • Mobile phone number
  • Residential address (city, province, country)
  • Username and encrypted password

3.2 Identity Verification (KYC) Data

  • CNIC (Computerised National Identity Card) number and scanned copy
  • Passport (where applicable)
  • Proof of address (utility bill, bank statement)
  • Selfie or live photograph for liveness checks

3.3 Financial Data

  • JazzCash or Easypaisa mobile wallet number
  • Bank account details (for bank transfer deposits/withdrawals at luky91)
  • Masked card number (last 4 digits) for Visa/Mastercard transactions
  • Transaction history: deposits, withdrawals, bet amounts, winnings

3.4 Usage and Technical Data

  • IP address and approximate geolocation
  • Device type, operating system, and browser
  • Session timestamps and login history
  • Pages visited, games played, bet records
  • Customer support correspondence

3.5 Responsible Gaming Data

  • Self-imposed deposit or loss limits
  • Cooling-off or self-exclusion requests and their duration
  • Responsible gaming questionnaire responses, where provided

4. How We Collect Information

4.1 Directly from you – when you register, complete KYC, make deposits or withdrawals, place bets, contact support, or respond to surveys at luky91.

4.2 Automatically – through cookies, web beacons, server logs, and analytics tools as you interact with luky91.net.

4.3 From third parties – including payment processors (JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Visa, Mastercard), KYC verification service providers, fraud prevention services, and game providers integrated into the luky91 platform.

5. How We Use Your Information

luky91 uses your personal data for the following purposes:

  • Account management: Creating and maintaining your luky91 account, verifying your identity, and enabling secure login.
  • Service delivery: Processing bets, casino game play, deposits, and withdrawals in PKR.
  • KYC and regulatory compliance: Verifying age (18+), identity, and payment method ownership as required by our licensing and anti-money laundering obligations.
  • Fraud prevention: Detecting suspicious activity, preventing duplicate accounts, and protecting the integrity of the luky91 platform.
  • Customer support: Responding to enquiries, resolving disputes, and improving support quality.
  • Marketing communications: Sending promotional emails and offers where you have given consent. You may opt out at any time.
  • Responsible gaming: Monitoring for signs of problem gambling and enforcing player-requested limits and exclusions.
  • Platform improvement: Analysing usage patterns to improve luky91's features, game offering, and user experience.
  • Legal obligations: Complying with applicable laws, regulations, court orders, and regulatory requests.

6. Legal Bases for Processing

luky91 processes personal data on the following legal grounds:

  • Contract performance: Processing necessary to provide the luky91 service you have contracted for.
  • Legal obligation: Processing required to comply with KYC, AML, and other regulatory obligations.
  • Legitimate interests: Fraud prevention, security, platform improvement, and responsible gaming monitoring.
  • Consent: Marketing communications and non-essential cookies (which you may withdraw at any time).

7. Sharing Your Information

7.1 luky91 does not sell your personal data. We may share your data with the following categories of recipient only to the extent necessary:

  • Payment processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Visa/Mastercard, and USDT processors – to process your PKR transactions.
  • KYC / identity verification providers: To verify your CNIC, age, and address as required by compliance obligations.
  • Game providers: Third-party game studios integrated into luky91 receive session data necessary to operate the games. They do not receive your full personal profile.
  • Fraud prevention services: To cross-check for suspicious account activity or known fraudulent patterns.
  • Regulatory and law enforcement authorities: Where legally required by court order, regulatory investigation, or applicable law.
  • IT and hosting providers: Infrastructure providers who process data on our behalf under data processing agreements that bind them to confidentiality and security obligations.

7.2 All third-party processors engaged by luky91 are required to handle personal data in accordance with applicable data protection standards and may not use the data for their own independent purposes.

8. International Data Transfers

8.1 Some of luky91's service providers and game studios operate internationally. Where personal data is transferred outside Pakistan, luky91 ensures appropriate safeguards are in place, such as standard contractual clauses or equivalent data transfer mechanisms, to protect your data to the same standard as required under this policy.

9. Data Retention

9.1 luky91 retains personal data for as long as your account is active and for a minimum period of five (5) years following account closure, in accordance with anti-money laundering and regulatory record-keeping requirements.

9.2 KYC documents are retained for the duration required by the applicable licensing authority, typically a minimum of five years from the date of verification or account closure, whichever is later.

9.3 Where data is no longer required for the purpose it was collected and no legal retention obligation applies, luky91 will securely delete or anonymise the data.

10. Cookies and Tracking Technologies

10.1 luky91 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain session security, and analyse usage patterns. The main categories of cookies used are:

  • Essential cookies: Required for the luky91 platform to function (login sessions, security tokens). Cannot be disabled.
  • Analytics cookies: Used to understand how players interact with luky91 so we can improve the platform. These can be declined.
  • Marketing cookies: Used to deliver relevant promotional content. Require your consent and can be withdrawn at any time.

10.2 You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect platform functionality.

11. Security of Your Data

11.1 luky91 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

  • SSL/TLS encryption for all data in transit between your device and luky91's servers.
  • Encryption of sensitive data at rest, including passwords (hashed and salted) and KYC documents.
  • Role-based access controls ensuring that employee access to personal data is limited to what is necessary for each role.
  • Regular security audits and penetration testing.
  • Two-factor authentication options for luky91 accounts to prevent unauthorised login.

11.2 Despite these measures, no internet transmission is entirely secure. luky91 cannot guarantee the absolute security of data transmitted to or from the platform. You use luky91 at your own risk as far as transmission security is concerned, and you are responsible for keeping your account credentials confidential.

12. Your Rights

Subject to applicable law and luky91's legitimate operational and legal obligations, you have the following rights regarding your personal data:

  • Right of access: Request a copy of the personal data luky91 holds about you.
  • Right of rectification: Request correction of inaccurate or incomplete personal data.
  • Right of erasure: Request deletion of your personal data where it is no longer necessary, subject to legal retention obligations.
  • Right to restrict processing: Request that we limit how we use your data in certain circumstances.
  • Right to data portability: Request a machine-readable copy of your data where technically feasible.
  • Right to object: Object to processing based on our legitimate interests, including direct marketing.
  • Right to withdraw consent: Where processing is based on consent, withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, contact luky91 at [email protected]. We will respond within 30 days. We may need to verify your identity before processing your request.

13. Children's Privacy

13.1 luky91 does not knowingly collect or process personal data from individuals under 18 years of age. If you believe a minor has registered on luky91, please notify us immediately at [email protected]. We will close the account and delete any associated data promptly upon verification.

14. Responsible Gaming and Data

14.1 Data collected in connection with responsible gaming tools – such as deposit limits, loss limits, session timers, cooling-off periods, and self-exclusion requests – is processed for the specific purpose of protecting the player and will not be used for marketing purposes. Self-exclusion data is retained for the duration of the exclusion and for a period thereafter as required by regulation. Visit luky91 Responsible Gaming for more information on available tools.

15. Changes to This Policy

15.1 luky91 may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Material changes will be notified via email or prominent notice on luky91.net at least 7 days before taking effect. The "Effective Date" at the top of this policy reflects when the current version was last updated. Continued use of luky91 after changes take effect constitutes acceptance of the updated policy.

16. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by luky91, please contact us:

Email: [email protected]

Platform: https://luky91.net

Your Data Is Safe with luky91

We take data protection seriously at luky91. Your personal information is handled with care, used only where necessary, and protected with industry-standard security. Questions? Read our FAQ or review the Terms & Conditions.

18+ Only. Must comply with all applicable local laws and luky91 platform terms. For responsible gaming tools, visit Responsible Gaming.